DIRECT SUPPORT (DS) EXECUTIVE REPORTING

Track Records DS gives administrators immediate access to administrative reports. The reports available to administrators range from agency billing oversight to expected service-related statistics and information to time and attendance information of all staff. The reports are flexible and designed to allow administrators to access information themselves, instead of waiting hours, days, or weeks for managers to compile reports. It’s easy to view historical information or project future agency accomplishments.

Enter and maintain billable hours for all client services

Billable hours are the allotment of hours of a particular service for a specific client. Billable hours help agencies gauge the quantity and timing for services that are provided to an individual. Maintaining a schedule that works within the allotted number of hours is crucial. Track Records has the necessary tools for tracking billable hours and using that information for accurate scheduling and billing purposes.

Compare billable hours to scheduled hours

Easy-to-use tools within Track Records allow administrators to monitor the number of hours of service scheduled and provided to prevent service overages and to ensure all hours scheduled and worked can be billed.

View a Client Risk Report

It is important to keep watch over the trends and patterns of risks that occur with your agency’s clients. Monitor quality assurance of your services and effect necessary changes to reduce risks with the Client Risk Report.

Monitor all staff time and attendance information

Staff timeliness and attendance can have a big effect on the overall quality of services provided by your agency. Staff time and attendance information can be monitored for employee review purposes and quality assurance.